Prenatal Care
Dr. Jan Ooi understands that pregnant families want care that makes them feel heard, connected, informed and supported. She offers continuous, accessible and expert care in Calgary from the moment you learn that you are pregnant to six weeks postpartum. If you are well taken care of, then you can take the best possible care of your baby.
Prenatal Care at Ensemble
Dr. Ooi’s micropractice model offers a personalized approach to prenatal care, ensuring you receive:
Consistent Care: Enjoy the reassurance of having all your appointments with Dr. Ooi.
Unhurried Appointments: Benefit from dedicated 30-minute sessions that prioritize your individual needs.
Comprehensive Support: Receive care from your first trimester through six weeks postpartum.
Convenient Online Portal: Easily book or reschedule appointments, access test results, and communicate with Dr. Ooi for non-urgent matters through our secure platform.
24/7 Access: Rely on Dr. Ooi’s on-call group at Foothills Medical Centre for round-the-clock support.
Fax: 403 538-6598
Dr. Jan Ooi
MD, CCFP, FCFP
Family Physician, Low Risk Obstetrics
Dr. Ooi (she/her) is the founder of Ensemble Healthcare. She has been caring for pregnant women here in Calgary for more than 20 years. She loves getting to know her patients and their families, and being a part of their journey from pregnancy to parenthood. As a member of the Low Risk Maternity Clinic group she is typically on call delivering babies at the Foothills Medical Centre (FMC) once a week.
Dr. Ooi developed the Group Prenatal Education program at the Riley Park Maternity Clinic, and as a group facilitator she has seen firsthand the benefits of group sessions on the wellbeing of her patients and their families. As a member of the Quality Council on the Postpartum Unit at FMC she has been instrumental in initiatives centered around two topics that she is passionate about: breastfeeding and maternal mental health.
She loves to spend time with her husband, and their three children. They ski in the winter, hike in the summer, and play board games any chance they get.
Dr. Ooi’s services are covered under Alberta Health Care.
FAQs
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Prenatal care providers in Calgary include: Family Physicians, Obstetricians and Midwives. All of these services are covered by Alberta Health.
You can start seeing a prenatal care provider in the first trimester. Some Family Physicians offer prenatal care further into the pregnancy and transfer care to a prenatal care provider in the second trimester of pregnancy.
In Calgary there are groups of Family Physicians with special training in Obstetrics. On top of prenatal and postpartum care, we can manage issues within the scope of Family Medicine and we care for your newborn up until 4-6 weeks of age. Family Physicians can care for a number of complications in pregnancy, but if you have medical conditions or develop complications that are out of our scope of care we will refer you to an Obstetrician Gynecologist for care. -
Care under Dr. Ooi makes the most sense if you are carrying a single pregnancy, and are planning a vaginal delivery at the Foothills Medical Centre.
Women who have certain medical conditions may require care with an Obstetrician Gynecologist. Before starting your prenatal care, Dr. Ooi will send you an intake questionnaire and schedule an initial phone call to review your medical history. -
Women cared for at Ensemble Healthcare deliver at the Foothills Medical Centre. Dr. Ooi has practiced with the Riley Park Maternity Clinic physicians since 2004, and her patients are under the care of the Sunnyside/Low Risk Maternity Clinic call group.
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No, you can book an appointment directly with Dr. Ooi.
If your Family Physician chooses to send a referral to Dr. Ooi more information is provided here. -
Prenatal visits are scheduled during the 2 days per week that Dr. Ooi is in clinic. Typically appointments are booked every 4 weeks in the first and second trimesters (up until 28 weeks), every 2 weeks in the third trimester (28-36 weeks), and then every week until you deliver.
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After baby is born you can book a check-in phone appointment with Dr. Ooi within 1-2 days of going home from hospital. During that phone call you will decide together when to book your first ‘Mom & Baby’ clinic appointment - this is typically within 3-7 days of going home from hospital.
With Dr. Ooi you will decide on the frequency and timing of phone and clinic appointments up until 6 weeks post-delivery. After 6 weeks, Dr. Ooi will transfer your care back to your Family Physician. If you do not have a Family Physician, Dr. Ooi will help to facilitate ongoing care.
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Ensemble Healthcare does not have a receptionist, nor a phone line. Your communications are all directly with Dr. Ooi through a secure online portal. Extra visits, either in-person or virtual (phone or video), can be booked between your regular appointments. You will receive an invitation to the online booking tool where appointments can be booked and managed at your convenience.
A secure messaging portal allows you to email Dr. Ooi with non-urgent questions between appointments, response time is 2-3 days.
For urgent questions and issues you will be assessed by the on-call physician for the Sunnyside/Low Risk Maternity Clinic call group at the Foothills Medical Centre. Dr. Ooi will provide you with instructions as to how to page the physician on call, or you can present to the triage area of our Labour and Delivery unit where the nursing staff and on-call physician will assess you and care for you.
Your Guide to Prenatal and Postpartum Care in Calgary at Ensemble Healthcare
Our Prenatal Care Policies
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Dr. Ooi will manage prenatal, postpartum and newborn medical concerns while you are under her care. She can usually manage other medical conditions that arise during this time. Some issues may be better managed by your Family Physician or a Specialist, and she will help to facilitate this when necessary.
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Questionnaires may be emailed to you prior to your visits. We ask that you fill them out prior to arriving at the clinic. The information you provide in these forms helps us to make the most of your appointment time.
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We encourage you to sign up for MyHealth Records to access your results. We will contact you to discuss any abnormal results that require explanation or further follow-up. Feel free to contact us via secure messaging if you have any questions about your results.
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In accordance with the Alberta Medical Association (AMA) guidelines we require patients to pay directly for services that are not insured by the Alberta Government. The most common examples of this are filling out insurance forms and providing letters for employers. Prices are based on the AMA recommendations; please let us know if cost is a barrier for you. Payments are accepted via e-transfer.
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Lab results, reports and emails are reviewed and managed only on weekdays. Locum replacement coverage will be arranged when Dr. Ooi is away for an extended period of time. If you have urgent questions or concerns please see What if I need care between appointments ? in the FAQ section above.
All appointments are booked online unless otherwise discussed. An email address is required for online booking and, when appropriate, communication via secure messaging. -
Virtual care can be an effective tool to enhance patient care. Secure email messaging may be used to deliver general advice, manage administrative concerns, and communicate non-urgent results. Phone or video calls may be used to address issues or concerns that require limited physical examination of the patient. We make every effort to maintain private and secure communication, and will ask you to do the same.
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Our physicians are dedicated to training others, and as such, you may encounter medical students, residents and other physicians during your visits. Please let us know if you have any questions or concerns about our learners.
